ANSQUE provides a 1-year warranty and 365-day return and exchange service; If you encounter any dissatisfaction or product defects, we will make arrangements for you as soon as possible to ensure that all your needs are 100% responded to immediately;
If you need any help, you can contact us through the following channels:
1. 24/7 App online technical support:
Open the ANSQUE app, log in to your account, enter the homepage and click online support (lower right corner)
2. Telephone customer service:
United States: +1 (888) 681 4666
United Kingdom: + 44(0) 7520 652 660
Japan: + 81-50-5050-9219 Mon-Fri 10AM-8PM (JST)
Germany: + 49-69-31090198 Mon-Fri 7AM-12AM (CET)
3. Social media channels:
Facebook: @ansque
Twitter: @ansque
YouTube: @ansque
4. After-sales email service: service@ansque.net